Terms of service

Terms & Conditions – ZScale

This document is an electronic record in terms of the Information Technology Act, 2000 and the rules made thereunder. This electronic record is generated by a computer system and does not require any physical or digital signatures.

These Terms & Conditions govern the use of the website https://zscale.shop/ (“Website” / “Platform”), owned and managed by ZScale.

Contact Details:
📍 Thayamba House, Kavumbhagam Ummenchira,
Kannur, Kerala – 670649, India
📧 Email: avignas763@gmail.com
📞 Phone: +91 9495114722

By accessing or using this Platform, you agree to be bound by these Terms & Conditions.

1. Use of the Website

  • You must be at least 18 years of age to use this Platform
  • You agree to provide accurate and complete information while placing orders
  • You are responsible for maintaining confidentiality of your account details
  • We reserve the right to suspend or terminate access if any false or misleading information is provided

2. Products & Services
ZScale offers a variety of lifestyle and consumer products.

  • All products are subject to availability
  • Product images are for representation only; actual products may slightly vary
  • We reserve the right to modify or discontinue any product without prior notice

3. Pricing & Payments

  • All prices are listed in Indian Rupees (INR)
  • Prices may change without prior notice
  • Payments can be made through online payment methods and Cash on Delivery (if available)
  • Orders will be processed only after successful payment confirmation

4. Shipping & Delivery
Please refer to our Shipping Policy for detailed information.

5. Return, Refund & Cancellation
Returns, refunds, or replacements are governed by our Return & Refund Policy.

6. Product Usage Disclaimer

  • Products should be used as per provided instructions
  • ZScale shall not be liable for any damage, loss, or issues caused due to misuse or improper handling of products

7. Intellectual Property
All content on the Platform including logos, text, images, graphics, and designs are the intellectual property of ZScale and may not be copied, reproduced, or distributed without written permission.

8. Prohibited Activities
You agree not to:

  • Use the Platform for unlawful purposes
  • Upload viruses or malicious code
  • Attempt unauthorized access to the Platform
  • Violate intellectual property or privacy rights

Violation may result in legal action.

9. Limitation of Liability
ZScale shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of data, profits, or business
  • Delays or failure in service due to circumstances beyond control

10. Indemnification
You agree to indemnify and hold harmless ZScale, its owners, employees, and affiliates against any claims arising from violation of these Terms.

11. Force Majeure
We shall not be liable for failure or delay in performance due to events beyond our control including natural disasters, strikes, government actions, or technical failures.

12. Governing Law & Jurisdiction
These Terms shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Kannur, Kerala.

13. Contact Information
For any questions regarding these Terms:

📧 avignas763@gmail.com
📞 +91 9495114722